FAQs

IMAGES?

All of the images are from Amy’s original paintings and are protected my international copy rights. Original paintings are often donated to raise money for conservation.

SHIPPING?

Shipping Policies: We ship within two business day after the receipt of the order. We ship via the US post office unless the customer wishes the item to be shipped by a different carrier.

Shipping Rates: We ship worldwide. Our shipping rates are based on the items weight and what the US post office charges to ship. If you are an international customer, please email us your address at info@salvadorkitti.com and we will provide you the shipping cost. We do not offer next day service.

Items are packed to ensure safe delivery.

RETURNS?

Items purchased from salvadorkitti.com can be returned within 30 days of purchase for exchange or a refund minus shipping, as long as the items are in original, unused condition. Please use our “Contact” page to request returning instructions.

CAN I RETURN “ON SALE” ITEMS?

Yes

DO YOU HAVE A STORE FRONT?

Not at this time. A list of Authorized Salvador Kitti Retailers is on the home page
I SAW A BAG IN A STORE BUT I DON’T SEE IT ON YOUR WEBSITE?
Many of our bags and accessories are limited editions for wildlife conservation. Some styles are exclusive to certain retailers.

HOW DO I WASH MY SALVADOR KITTI BAG?

Our bags are made of microfiber. We recommend cold wash and air dry. Our microfiber is water-resistant.

WHAT IS VEGAN LEATHER?

Our vegan leather is butter soft, high end and stain resistant. PU-leather does not require the chemicals that PVA and real leather do. The material does not contains animal parts or lead. It is cruelty free!

FOR WHOLESALE, PRESS, LICENSING AND ALL OTHER INQUIRIES:
Please use our “Contact” page to get in touch.

LEGAL:
SALVADORKITTI® images, graphics, text and other content are protected by worldwide copyright laws. You may not download, reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written authorization from SALVADORKITTI